Owens Library: Tutorials, Learning Objects, and Games

Owens Library: Tutorials, Learning Objects, and Games

Getting Rid of the Reference Desk: Library Services Desk Training Checklist

Library Services Desk Training Checklist

Getting Rid of the Reference Desk Presentation

Massachusetts Library Association (MLA) Annual Conference Presentation
Springfield MA
May 5-8, 2009
Refresh * Renew * Sustain

B.D. Owens Library Setting

Owens Library has three floors, with reference and circulation functions located on the first-floor.

Library holdings - June 30, 2008:

• 255,151 book volumes
• 212,004 book paper titles
• 7,377 audiovisual volumes
• 5,791 audiovisual titles
• 29,197 bound periodical volumes
• 55,531 government documents (print volumes)
• 38,727 government documents (print titles)
• 2,515 government documents (electronic titles)
• 4,630 microfilm reels (journals); 11,622 microfilm reels (newspapers)
• 217,831 microfiche (journal); 38,410 microfiche (newspaper); 550,282 microfiche (ERIC)
• 117 subscription databases
• 37,484 full-text titles (databases)
• 838 ejournals (EJS)
• 1,327 journals, magazines, and newspapers (print)
• 42,187 eBooks in collection

5,474 total library web pages plus library presence in the Northwest Missouri State University's portal (myNorthwest)

Reference personnel: 6 faculty, 1 staff

Fall 2008, Undergraduate Statistics:

• Size of student body = 5,676 FTE
• Residential campus with 7% of first-time freshman NOT in residence halls (108 of 1533)
• Age 18-24 = 89% (5,154 of 5,782)
• Over age 24 = 4.7% (274 of 5,782)
  * 2 students have no DOB for age calculation; other 352 students are mostly Academy or Dual Credit High School students)
• International students = 2% (123 of 5,782)
• Number of courses offered: Approximately 1,622
• 58 online/eCollege sites with 1,114 enrollments
• 851 course-supplemented/eCompanion sites with over 22,000 student enrollments